Does SharePoint Cause Information Management Problems?


Does-SharePoint-Cause-Information-Management-Problems?   Interesting blog post and discussion….my thoughts are below….

SharePoint as an application should provide better capabilities around administration AND information governance. 2010 is better but more out of the box functionality is needed.  As a result, organizations need to spend the additional money on 3rd party solutions for admin/security/governance — which, in my opinion, is a necessity, not a “nice-to-have”. However, tight times and tight budgets haven’t helped the situation. As a result we see alot of out of the box vanilla SharePoint deployments whose main use is a glorified fileshare. While that hasn’t been a bad thing — the simple fact that users can easily share documents (vs emailing them) has created a “Shareplosion” in many organizations — which further adds to the problem. Combine all that with a lack of information architecture, lack of internal marketing and little if any end user education— you have an “information mess”.

Perhaps AIIM might consider rethinking the term “information management” and rebrand it as “Information Governance”.  Maybe IT will spend more time and/or money on planning SharePoint with the right governance.  Good governance will empower users, make them more productive, help them find information better, and allow the business to create solutions that actually improve project management, collaboration, & business processes — way beyond simple sharing of documents.  Governance is all about — user adoption and empowerment being a direct correlation to IT’s ability to administer, govern, deploy, and support a stable application.  Governance is about BALANCE — balancing IT control against user empowerment to ensure security and foster adoption. And it’s not just “governance of the application” — it’s also about governance of the information.

The unfortunate thing is that governance often gets pushed aside in favor of other priorities….and I do understand why the subject is often ignored at many organizations.   It’s been several weeks since I started to post my formula for successful governance of SharePoint — and I’ve gotten sidetracked again with my own priorities….time to continue my discussion on governance..

 


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